Abstract:
This paper suggests that designers can frame user behaviour in terms of the conflicts between long-term goals and immediate desires (i.e. self-control dilemmas), and address these conflicts by facilitating the pursuit of long-term goals. A phenomenological study provided an understanding of self-control dilemmas and the strategies people use to deal with these dilemmas. Based on this understanding, this paper proposes a framework for analysing self-control dilemmas and three supporting design strategies. The framework can act as an analysis tool when distinguishing between long-term goals and immediate desires, and the design strategies can facilitate generation of ideas that can address self-control dilemmas. Understanding these human principles offers novel opportunities for products, services, or policies that contribute to subjective well-being.

Citation:
Ozkaramanli, D., Özcan, E., & Desmet, P. M. A. (2017). Long-term goals or immediate desires? Introducing a toolset for designing with self-control dilemmas. The Design Journal, 20(2), 219-238.